14 Oct ticketweb reviews
TicketWeb is the industry’s best-in-class event ticketing, marketing and management solution. Deze 20 werkgevers bieden werknemers carrièrekansen! Horrible experience. The fact that Ticketweb can support unethical business practices such as this is outrageous. Which is bull because it wasn't my fault I can't use them. !I spoke to customer service and spoke to a man named Roy who was extremely rude and unapologetic of the behavior of TicketWeb and unwilling to compensate me for missing out on the concert due to false information and ticket cancellation from TicketWeb!! I had 3 VIP tickets for a show that was canceled due to corona virus. Contacted customer services for a refund, resolved by Tom C within 24 hrs. Long story short, they were very quick to respond and resolved my problem straight away. Hoe beantwoord je de vraag: Wat is je grootste zwakte? They keep telling me I have to wait for them to announce the new date. TicketWeb is FRADULENT and does not sell real ticket!!!! Hopefully my six and seven year old will not be upset following me ‘bigging’ it up this morning. Glassdoor has 4 TicketWeb reviews submitted anonymously by TicketWeb employees. Ticketweb Dishonest, Only One Not to Refund, TicketWeb supports unethical business venues. There is no refunds or change given. This has been a really bad customer experience for me. Very please with the help and quick response I got from Tom C in regards to my refund. I now have a new ticket, for a closer venue, and the original one was refunded without problem. Since the date came and past almost a month ago, this ticketing company refuses to give a refund until it is rescheduled. Ticketweb's reason for reporting The content is solely ethical, political or value-laden opinion, and doesn't mention a buying or service experience. Call ticketweb the representative that put the request for a refund or reschedule said there should be a problem with a refund or reschedule. Need more people like Tom in this world thanks Tom C Debs x, Mailed Ticketweb and received a reply within the Hour , Customer Support (Tom C) Was Great. Received customer service within an hour and seems like all is sorted . Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" en logo zijn gedeponeerde handelsmerken van Glassdoor, Inc. Als u wilt filteren op reviews, moet u zich. After having to go through this a couple of times and not seeing the line move for almost three hours we had had enough of this unpleasant experience. I asked for the refund for a concert that was postponed due to the Covid outbreak. Had a technical issue meaning I booked the wrong tickets. Do not buy tickets from ticketweb. In fact, the more people that I spoke to turned out to be in the same position I was regarding NOT getting their tickets. © 2020 Trustpilot A/S. Company doesn't care about people situation. Experience the most powerful engine for connecting fans with live … Joanne B, very prompt, dealt with my query, all sorted quickly. Almost instant refund for cancelled event. But then the show was rescheduled a second time with 16 days notice to July 4th, which I can't attend. Bought two tickets to see my nephew’s band play in Newport, KY. Show was cancelled due to a dispute between promoter and venue. Wanted to get a refund or switch my day to go on polar express train ride in phillipsburg due to a family emergency..my husband being rushed to the hospital ( was willing to prove proof), I don't drive so there was no way my son and I to take a 2hr trip from our house to go on train ride. I wrote them an email to give them an opportunity to help me but since they have a monopoly on the tickets I want I’m ready to investigate opening a class-action lawsuit. Bought a ticket for a concert at Bernies Beach Bar in NH. They oversold tickets to this venue. The representative was rude and couldn’t understand why I needed to cancel. I had two women in tow who needed to use the restroom but there was no option provided to them from the Warsaw because they would not open the freakin doors at the advertised 8 pm time. We are currently assessing the review in accordance with our reporting processes. Ticketweb has really bad customer services. TicketWeb are now stipulating that they won't re-ship the tickets to the correct address (which they've had all along, as I entered it during purchase). They intend to keep our money - are we really going to collectively let this happen? I basically paid $50 to stand in line. They refuse to refund my money and furthermore, refused to give me contact information to reach a supervisor. TicketWeb is unethical They are making money out of no-shows and reselling tickets when they know well in advance the customer can not make the show. Roy told me it was my fault and refused to admit that the Ticketweb site was faulty. Both reps emailed back quickly and said they are not offering refunds, but when I reply pointing out that they were offering refunds in the previous reschedule email and that they should honor it, neither emailed me back. Super helpful staff (Tom C) who went above and beyond to refund a ticket for me when the event released new dates and better locations. They are making money out of no-shows and reselling tickets when they know well in advance the customer can not make the show. No issues whatsoever, looking forward to using Ticketweb again soon. Hoe schrijf je een goede sollicitatiebrief? Well it's been 3 months and they told me there's no time frame for them to announce the new date. The representative assured me that my 4 tickets would be available for me at the venue as 'will call'. Got an answer within 24 hours saying they had already issued my refund and that it should appear on my card within 5 days. I rang up the venue and they said the event was still happening and so I called up TicketWeb and got confirmation that the event was cancelled 5 times. They informed me the actual event was cancelled – this was lies and false. Tried to get a refund and got no help from Ticket Web who pointed fingers at promoter who vanished. Assuming I even get a refund at this point. Again I was not only informed by Ticket Web customer service that the tickets did not mail out yet BUT they were being sent the beginning of the following week. Bought tickets to a concert and was cancelled due to weather. I never got into the concert after paying $50 for a ticket. I called again two weeks out from the show because still NO tickets. I urge the public not to deal with this illegitimate company that literally just robbed a child. Thanks. I had to cancel my tickets at Cafe Carlyle due to coronavirus. Hierdoor wordt de huidige uitgelichte review voor vervangen. Werkt u in HR of op het gebied van marketing? I not longer wish to go to this concert and they will not budge. I requested a refund for gig that had to be rescheduled and it came through right away with no drama. Bought 4 tickets to see Harlem Globetrotters on March 13th & they cancelled because of COVID-19 which is absolutely understandable.I contacted ticket web for a refund & they informed me that they weren’t giving out refunds at this time. Lees hoe u cookies kunt inschakelen. My card is declined every time. Really poor communication as I would have expected ticketweb to have let me know that horrible histories had been cancelled. Customer support does a great job, they helped me and made a refund. Received an email about 2hrs later from representative Juan/ZRT349, stating I can not get a refund or schedule. I called customer service and the girl said I must have typed my address wrong. Do not buy through this scam of a service. Got to the venue at 10:30 (because I didn't want to see the opener). Buyer beware! I bought tickets to Snoop Dogg in New York and my tickets were canceled. Ticketweb reported this review for breach of Trustpilot guidelines. Called the polar express excursion desk, gentlemen was very nice, said he has no problem rescheduling the train ride for a later date but has to call ticketweb since they are the ones the payment went through. They just want your $! Very fast and efficient service given the current climate. At my request, she transferred me to her supervisor, Roy. I just attempted to purchase a $42 concert ticket for my son for tonight. Very refreshing and makes me confident to use TW again in the future. They refuse to give me a refund for a show that has been postponed since April. !Very unhappy with this vendor and will never engage with them ever again! I have tried to buy tickets multiple times, from multiple computers, using multiple credit cards linked to multiple addresses. I bought tickets to Snoop Dogg in New York and my tickets were canceled. I immediately called Ticketweb. 8 tips om een uitstekende thuiswerker te zijn. I asked for clarity whether the actual event was cancelled and Snoop Dogg was not performing or if the TicketWeb tickets were not valid. The first few times I just went to the venue in person and bought tickets but today I wanted a show that was actually in high demand and when my cart timed out, the tickets were gone. I would have bought new tickets if I was informed with the correct information.I was skeptical when my friend who bought tickets from another vendor didn’t receive a cancellation email. I had a lot of things scheduled for this Summer, and every ticket company and venue, including Ticketmaster, agreed to refund for rescheduled events. Thanks for the great service, Tom C. Absolutely brilliant service by Tom CEverything resolved really quickly.What a lovely polite chap!Thank you so much. Uw antwoord wordt uit de review verwijderd – dit kan niet ongedaan worden gemaakt. It turns out the event went ahead and I missed out on the event because of TicketWeb’s fraudulent tickets which were not real in the first place! The venue was literally kicking out random people from the event to make up for their mistake (you can see it on their Yelp page). I probably will never see my refund I'm owed. This entire fiasco was exasperated by the extremely unprofessional handling of this issue by the Warsaw itself. The venue's practices are completely unethical. Wat is jouw ‘loon naar werken’ eigenlijk? YOU WILL NEVER GET A REFUND OR RESCHEDULE, EVEN IF YOU DIE. I bought ticket to see Kaytranada at the Van Buren a long time ago before Covid-19. TicketWeb is making me pay for a show I will not attend and they will sell those seats to another person, making twice the profit for the same seats. I'm sorry, but it shouldn't mater where you are working from, if I need to speak to a manager then I should be able to speak to a manager. I bought 2 tickets in December 2019 for a show in April 2020 that was moved to October 2020 that was eventually canceled because of Covid-19 .. on July 16th .. ever since I’ve gotten the email run around about I was refunded but it could take up to 60 business days to process ... still no refund as of today but an email saying check with your bank ?!! I can no longer attend the event, so follow their links for official ticket re-selling... which link to TicketMaster UK... who don't allow re-selling of TicketWeb tickets.